Privacy Policy

Privacy Policy
Last Updated: January 2025


At Pool Partners, LLC, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website [yourwebsite.com], use our pool cleaning and maintenance services, or engage with us in any other way.

By using our services or interacting with our website, you agree to the practices described in this Privacy Policy.


1. Information We Collect

We collect personal information that you voluntarily provide to us, as well as information automatically gathered when you visit our website. This may include:

  • Personal Information:
  • Name
  • Address
  • Email address
  • Phone number
  • Payment information (if applicable)
  • Service details (e.g., pool type, service history)
  • Automatically Collected Information:
  • IP address
  • Browser type and version
  • Date and time of visits
  • Pages visited on our website
  • Referring website or search terms used
  • Cookies and tracking technologies (see Cookie Policy below)


2. How We Use Your Information

We use your personal information to:

  • Provide you with pool cleaning and maintenance services
  • Process payments for services rendered
  • Communicate with you regarding your appointments, service updates, and promotions
  • Respond to inquiries or requests for customer support
  • Improve our website and services based on your feedback
  • Comply with legal obligations and enforce our terms and conditions

We may also use your email address to send you newsletters, offers, and updates related to our services. You can opt-out of marketing emails at any time by clicking the "unsubscribe" link at the bottom of the email or by contacting us directly.


3. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:

  • With service providers who assist us in operating our business, such as payment processors, website hosting companies, and marketing platforms. These third parties are required to maintain the confidentiality of your information and only use it for the purpose of providing services to us.
  • As required by law: If necessary, we may disclose your personal information to comply with legal obligations, such as responding to a court order or subpoena.
  • In the event of a business transaction: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction.


4. Data Security

We take the security of your personal information seriously and implement reasonable administrative, technical, and physical safeguards to protect it. However, please be aware that no data transmission over the internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your information.


5. Cookies and Tracking Technologies

We may use cookies and other tracking technologies (such as web beacons, pixel tags, etc.) to collect information about your browsing behavior on our website. Cookies are small text files stored on your device that help us improve your experience and analyze how our website is used.

You can manage your cookie preferences through your browser settings. Please note that blocking or deleting cookies may affect your ability to use certain features of our website.


6. Your Rights

Depending on your location and applicable privacy laws, you may have the following rights regarding your personal information:

  • Access: You can request access to the personal information we hold about you.
  • Correction: You can request that we update or correct any inaccurate or incomplete information.
  • Deletion: You can request that we delete your personal information, subject to certain exceptions.
  • Opt-Out of Marketing: You can opt-out of receiving promotional communications from us at any time.
  • Data Portability: You may request a copy of your personal information in a machine-readable format.

To exercise any of these rights, please contact us using the contact details provided below.


7. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.


8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Pool Partners, LL
Email: support@poolpartnersbr.com
Phone: (225) 395-8476

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